Hard Rock Hotel & Casino Sioux City

Beverage Server (On-Call)

US-IA-Sioux City
Requisition ID
2017-1359
# of Openings
1

Overview

This is an on-call position starting at $5.44 per hour plus daily tips

 

POSITION SUMMARY
The incumbent in this position is responsible for serving food and beverages in accordance with
company standards.


GENERAL ACCOUNTABILITIES
(The following statements are intended as general illustrations of the work in this class and are
not all inclusive for specific positions.)
1. Recognize guests immediately with a friendly greeting and informs them of daily
specials.
2. Assist guests with beverages, demonstrating salesmanship with complete menu and
product knowledge.
3. Notify chef of any food products that are not properly prepared.
4. Ensure guest satisfaction through food quality checks and responsiveness to guest
complaints.
5. Maintain a well-groomed neat and clean appearance, carrying out duties with attention
to sanitation safety.
6. Anticipate, identify and provide for guest needs.
7. Perform side work duties on daily basis and other duties as assigned.


WORKING CONDITIONS
Must have ability to:
 Transport trays and/or plates throughout the restaurant which may weigh up to 50
pounds, as well as serve food items and beverages.
 Review and comprehend any necessary documentation.
 Take down orders, recite specials and point specific items out on the menu to customers.
 Stand throughout an eight hour shift.
 Effectively and efficiently move throughout the restaurant and the kitchen area.
 Communicate effectively with customers and co-workers alike.
 Work in an environment that has varying levels of smoke, crowds, and noise the severity
of which depends upon customer volume.


JOB QUALIFICATIONS

Familiarity with food, beverage and wine service. Knowledge of table service procedures and
table etiquette. These skills and abilities are typically acquired through two (2) years table
service experience.


REGULATORY AND COMPLIANCE RESPONSIBILITIES
In addition to the other duties described herein, each and every employee has the following
responsibilities related to compliance with laws and regulations:
 Attend required training sessions offered by the Hard Rock Hotel & Casino Sioux City.
 Perform the duties described in compliance with local laws and regulations.
 Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling
areas, drink alcoholic beverages, or purchase tobacco.
 Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to
the employee’s department.
 Consult Internal Control Procedures and Policy Manuals for guidance.
 Report illegal activity to Security or the appropriate levels of Management.

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed