Hard Rock Hotel & Casino Sioux City

  • Director of Information Systems

    Job Locations US-IA-Sioux City
    Requisition ID
    # of Openings
  • Overview


    The incumbent in this position is responsible for overseeing and supervising the implementation, maintenance, and operations of computer and network systems for all departments of the Hard Rock Hotel & Casino Sioux City.



    (The following statements are intended as general illustrations of the work in this job class and are not all inclusive for specific positions.)

    • Hire, motivate, evaluate and supervise property Information Systems staff in order to ensure that employees receive adequate guidance and resources to accomplish established department objectives.
    • Consult with both corporate Information Systems and property management on property computer systems decisions, including the company's central system (AS 400), as it pertains to the property, and personal computers, in order to ensure effective information management.
    • Monitor and evaluate property information needs in order to implement systems development changes and upgrades for the organization.
    • Assist in the purchasing process and approves all procurement of computer and related systems to ensure the quality control of systems, price value of purchases, and ensure the compatibility of systems.
    • Proven experience with network security principles, and general network management best practices.
    • Monitor and evaluate all programs, systems, and personnel access in order to protect the integrity and security of company information.
    • Administer department goals and budgets in order to ensure proper planning to fulfill property's ongoing needs.
    • Knowledge of applicable data privacy practices and laws.
    • Strong interpersonal, written, and oral communication skills.
    • Able to conduct research into networking issues and products as required.
    • Ability to present ideas in user-friendly language.
    • Highly self-motivated and directed, with keen attention to detail.
    • Proven analytical and problem-solving abilities.
    • Able to effectively prioritize tasks in a high-pressure environment.
    • Strong customer service orientation.
    • Experience working in a team-oriented, collaborative environment.


    Must have ability to:

    • Communicate effectively with all levels of employees.
    • Review and comprehend all necessary documentation.
    • Observe and direct actions of Information Services department.
    • Use a computer keyboard.
    • Operate in a working environment that is subject to varying levels of noise and vibration.  Persons in this position are at times subjected to hazards such as paper dust.
    • Assimilate information and clearly communicate with users, management staff and outside sources of information.
    • Review and comprehend all necessary documentation.
    • Work physical in nature and requires physical mobility including but not limited to balancing, bending, carrying, climbing, crawling and reaching.  These actions are required in order to install and replace terminals and printers.
    • Perform work on-property during and outside of regularly scheduled shifts as business and departmental situations dictate.


    Strong technical understanding of central and personal computer systems and understanding of networking required. These skills and abilities are typically acquired through a bachelor's degree in computer science or equivalent education/training in addition to five years computer programming, networking and/or systems-designing experience with at least three years in a supervisory capacity preferred. 



    In addition to the other duties described herein, each and every employee has the following responsibilities related to compliance with laws and regulations:

    • Attend required training sessions offered by the Hard Rock Hotel & Casino Sioux City.
    • Perform the duties described in compliance with local laws and regulations.
    • Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
    • Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the employee’s department.
    • Have knowledge of the Property’s programs to address problem gambling.
    • Consults with the appropriate individuals and maintains and effective system of written policies, procedures, and internal controls to ensure compliance with Iowa Gaming Regulations and Internal Controls.
    • Takes the appropriate steps to investigate exceptions, fraud, and potential violations and report such instances to the appropriate levels of management.

    Reports any acts of wrongdoing on behalf of any staff member that they have knowledge of. 


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